COVID-19: Event Cancellations and Updates

 

Wednesday, April 22, 2020

We sympathize with our many performers and travel guests who have been affected by the COVID-19 pandemic that has crippled our world in the last few months. We know you have dedicated yourselves towards creating an incredible musical experience and we share in the disappointment.

Here at ATC, we have been monitoring the latest updates in New York City and across the world. We have been in constant communication with DCINY, airlines, hotels, Broadway theatres, entertainment vendors and local health authorities in response to the multiple and copious cancellations that this pandemic has caused. Carnegie Hall and Lincoln Center have announced that they will be closed for all public events and programming through the summer of 2020 in an effort to reduce the spread of the virus and in support of governmental mandates.

We are receiving additional feedback from all relevant agencies to further understand the current situation, and will continue to share relevant information as quickly as we are receiving it. As DCINY looks forward to resuming their fall 2020 season as programmed, ATC will assist continually to coordinate travel plans for our clients and is cautiously targeting early June as the time when we will further update regarding Fall 2020 travel.

We are happy to report that every one of our clients impacted by travel cancellations has been contacted by our highly efficient team of travel experts. We are working with each group leader independently to create viable solutions that will best benefit the needs of our clients. The ATC Team is working round the clock to accommodate each affected entity. We ask for your continuing patience and thank you for your cooperation as we contact group leaders and individuals directly navigating this evolving situation together.

We apologize for the inconvenience to any guests affected by these new measures but we look forward to serving and welcoming you back to New York in the future! Until then we wish you and your loved ones good health, safety and sanity during this trying time!

“Music gives a soul to the universe, wings to the mind, flight to the imagination and life to everything.” – Plato

For affected clients:
•      Please connect with your group’s director/main contact for additional information as our ATC agents our connecting with one contact per ensemble.
•      For audience members who had purchased concert tickets from DCINY, refunds have been processed. Ticket inquiries, please email BoxOffice@DCINY.org
•      DCINY’s July, 2020, performance tour of New Zealand has been postponed to 2021. Please contact Diane@DCINY.org with questions.